Campus Emails

Site Managers can override the default system emails for specific campuses by enabling campus emails.  For more information on setting up emails, see Email Notifications.

callout-infoCampus level emails are sent based on the user's default campus. 

Activate Campus Emails

Site  Managers can add, remove, and edit email notifications for a specific campus.  

callout-successEmail notifications set up for a campus will over ride any default email notifcations sent from the learning management system.

 

  1. Log in with a Site Manager account.
  2. Select Campuses under Users in the main navigation menu.
    campus-add-user-groups
  3. Select Add Emails to open the Manage Campus Emails page.
    add-campus-emails
  4. Select which email notifications you would like to enable for the campus.
  5. Write the content for a selected email (for more details, see Edit Email Messages). 
  6. Save.

callout-dangerA campus email must first be enabled systemwide or it will not be sent. See Enable or Disable Email Notifications to confirm that the email is enabled.   Emails are only sent when the default email is enabled and the Send Email option is checked.

Edit Campus Email Content

  1. Log in with a Site Manager account.
  2. Select Campuses under Users in the main navigation menu.
    campus-add-user-groups
  3. Select Edits Emails to open the Manage Campus Emails page.
    edit-campus-emails
  4. Edit the content for a selected email (for more details, see Edit Email Messages). 
  5. Save.
  6. Optionally add a signature.
    1. Select Campuses under the Users tab in main navigation bar.
    2. Select Edit Emails for a specific campus.
    3. Select Edit Signature from the email tools menu to open the Edit Email Signature page. The signature will apply to all enabled and activated emails for the campus.
    4. Save.

Preview Campus Emails

Site Managers can preview campus emails.

  1. Log in with a Site Manager account.
  2. Select Campuses under Users in the main navigation menu.
    campus-add-user-groups
  3. Select Manage Campus Emails.
  4. Select Preview All or Preview by Campus and then choose the applicable campuses.
    campus-email-preview

Reset or Remove Campus Emails

Site Managers can remove the custom emails notifications for a campus and reset them to the system default emails. There are several scenarios numdered below, so pick the scenario that applies to your situation.

Reset all emails for one or more campus

  1. Log in with a Site Manager account.
  2. Select Campuses under Users in the main navigation menu.
    campus-add-user-groups
  3. Select the applicable campuses.
  4. Select Remove Email Notifications from the Campus Options menu.

    remove-campus-emails

Reset one or more emails for one campus

  1. Log in with a Site Manager account.
  2. Select Emails under Control Panel in the main navigation menu.
  3. Select Manage Campus Emails.
  4. Select the applicable emails. You can select the emails using the check boxes in front of the emails or by using Select All under the Options menu.
    Note that only emails set to active need to be reset.
  5. Select Reset Selected from the Options menu. 
    reset-campus-emails-2reset-campus-emails

Deactivate campus emails

Site Managers can choose to deactivate one or more emails for campuses. 

  1. Log in with a Site Manager account.
  2. Select Emails under Control Panel in the main navigation menu.
  3. Select Manage Campus Emails.
  4. Select Inactive from the dropdown menu for the applicable emails. 
    campus-email-inactive

Set active status to site defaults

Site Manager can to match selected campus emails to match the same email types set up for the system default emails. For example, if the system only uses two default emails: Account Creation and Product Enrollment, when you set active status to site defaults, that specific campus's emails will send only Account Creation and Product Enrollment notifications. You can still customize the email content for the campus. 

  1. Log in with a Site Manager account.
  2. Select Emails under Control Panel in the main navigation menu.
  3. Select Manage Campus Emails.
  4. Select Set Active Defaults Status to Site Defaults. 

Sort and Filter Campus Emails

Site Managers can use the sort menu to alphabetically sort by campus name or by email name (ascending or descending). 

  1. Log in with a Site Manager account.
  2. Select Campuses under Users in the main navigation menu.
  3. Use the Filter menu to:
    • Reset:  remove any current filters.
    • Campus: Enter a word in the campus name.
    • Status: Use the drop down menu to show only active or inactive emails.
      Language: Use the drop down menu to show only emails using a specific language.
      Type: Use the drop down menu to show only the emails with a specific name.
  4. Select Go.